I’ve been building founder-led businesses since I was eighteen. The first was a snowboard clothing brand that landed in retail before I really knew what I was doing.
After that, I went into the agency world. I started at the bottom. Junior roles, then mid-weight, then senior, all the way to creative director. I learned how the work actually gets made and how clients actually buy, by doing every job in the building before I ran one. By the time I started my own agency, I had earned every part of the perspective I brought to it.
That agency was a digital innovation agency, specialising in complex enterprise-level work. The kind of digital problems that needed deep technical capability and structural thinking applied at the same time. Applied AI was part of what we did from early on, embedded in the work for clients who needed it long before the rest of the market noticed. The agency ran for a decade.
Alongside the agency, I built multiple SaaS companies, products, and applications of my own. I have also held fractional CEO and chief product design roles inside other founder-led businesses. Different markets, different scales, different seats. Each one a different angle on the same set of problems I was slowly learning to name.
The lessons were hard-earned, and the biggest one took years to fully see. I had built a business that could not function without me holding it together. That insight, lived rather than read, is what shaped everything that came after.
The applied AI work went back further than the agency. Inside enterprise environments since 2006, well before the technology entered public conversation. By the time AI went public in 2022, I had been working on the same set of problems for sixteen years. The implications for how expertise gets bought and sold were not surprising to me. They were the conclusion of a long line of work.
The Scalable Creative came out of the three years that followed. Direct work with founder-led expertise businesses on their structural problems. Different industries, different revenue levels, different stages. The same picture in every one. The architecture, not the activity, was what needed to change. TSC is what came out of seeing it that many times in a row.